Policy
Drinking Water Policy
Sewage Policy
Privacy Policy
Recycled Water Policy
Concealed Leak Policy
Family Violence Policy
Codes of Practice
Customer Complaints Code of Practice
Debt Recovery Code of Practice
Regulatory and Compliance
Retail Supply Management Plan
IPART Network Operators Annual Report
Retail Suppliers Licence Annual Report
WICA Audit Reports
Catherine Hill Bay – New Infrastructure Audit Report
Catherine Hill Bay – Licence Plan Audit Report
Catherine Hill Bay – Operational Audit – April 2024
Customer Information
Customer Contract
Pricing Schedule
Home Owners Manual – Catherine Hill Bay Water Utility
Catherine Hill Bay – Scheme Boundary Diagram 1
Catherine Hill Bay – Scheme Boundary Diagram 2
Forms
SW – Change of Ownership Form
SW – Building Plans Assessment Application
SW – Application for Services Connection
SW – Property Service Diagram Application
SW – Alterations and Additions Inspection Application
SW – Stand Pipe Application Form
Building and Plumbing Requirements
Connection Process Guide
Building Plans Stamping Checklist
Builders Information Pack Drawings
Standard Conditions for Building Plan Approvals